When you partner with Bilby Management Software, you’re not just a user; you’re part of a supportive community. Our extensive documentation ensures smooth onboarding for your users, guaranteeing their success with Bilby. Moreover, our team is dedicated to guiding you towards success with the software, providing personalised support every step of the way.
Help & Support
Personalised onboarding assistance
When joining the Bilby family, you'll receive personalised help throughout the onboarding process, including one-on-one chats, to ensure your success with the software.
Comprehensive help documentation
Bilby provides help documentation that's constantly updated, making it easy to learn about all its features. Quick search through articles ensures users get the best use out of Bilby.
User-Centric design and experience
Bilby prioritises user experience, making it easy for new users to navigate. As users gain confidence, the help docs are available to elevate their management knowledge to the next level.
Support and user feedback
Bilby encourages its partners to share ideas and features that would enhance group management. Partners are assigned a Bilby support specialist whom they can contact directly from the software.