No lock-in contracts, cancel anytime. Thats the Bilby guarantee.

Get a full refund anytime up to 60 days with Bilby!



Per month / Up to 100 Members

  • Personalised Domain
  • SSL Security
  • Custom partner site
  • Member and Guest booking portal
  • Payments direct to your bank
  • Reporting dashboard and metrics
  • Shared hosting service
  • Shared database service
  • Up to 2gb file storage
  • Up to 100 emails per day
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Per month / +A$20 per 100 Members

  • Everything in Starter +
  • Up to 5gb file storage
  • Up to 400 emails per day
  • 20 free support hours
  • Daily database backups


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Over 1000+ Members

  • Everything in Starter +
  • Everything in Partner +
  • Up to 20gb file storage
  • Up to 1000+ emails per day
  • 40 free support hours
  • Custom domain name
  • Dedicated database
  • Dedicated hosting
  • Dedicated upgrade schedule
  • Multiple availability zones
Member numbers are derived from the system status of "Member". Partners are able to see users with the status of member on the reporting dashboards, the administration dashboard. and user management database. Prices are calculated based on average members per month. To see more information about Members please read the frequently asked questions on this page or Contact Us.

Bilby Management Software guarantee. Get a full refund up to 60 days of using the software without any restrictions! That is the Bilby guarantee.

Only pay for active members. People come and go, we believe it is only fair that you pay for users that are actively engaging in your group.

Choose the size of your group. Easily control how many members you would like to cater for in blocks of 100, and only pay for what you use.

Whats in the box?

Your own custom partner site Yes
Personalised domain name Yes
Member and guest booking portal Yes
Payments into your bank account Yes
Generate reporting for users, activities and financials Yes
Automated system notifications and emails Yes
Audit history and administrative tracking Yes
Your very own social network Yes
Powerful user controlled privacy settings Yes
Activity history and booking auditing Yes
Robust dashboard reporting and user metrics Yes
Connected file storage and automatic membership access Coming Soon!

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Frequently asked questions

What is a Member in Bilby?

A “Member” in Bilby is any user that can log in to your Partner Site and also holds the status of “Member”. Users can have various statuses to describe their relationship with a Partner Site, but members have elevated access, can book on any activities, can view the member registry and comment on any upcoming activities.

Do I pay for every user on my Partner Site?

Bilby only counts users with the status of “Member” in your user count. This means you can maintain a user list of thousands and thousands of users, but only have a small collection of active “Members”.

What is the user tier?

The subscription cost for Bilby Management Software is worked out based on how many Members you have. This is worked out in blocks of 100. For example if you have 555 active members in your group, this would place you in the 500 - 599 block.

When you are within between 10 - 15 Members of a user tier, we recommend purchasing the next user tier to prevent interruptions to your sign ups on your Partner Site. For example, if you have 889 Members, you may want to purchase the 900 - 999 subscription block.

What happens if we want to drop our user tier?

You are able to drop down at the end of your subscription billing period. If you are paying monthly, this would be at the end of the month, if you have paid annually you will remain on your tier until the end of the billing period.

What happens if we exceed our user Tier?

You can change your user tier anytime. Bilby will notify you when you are over your user tier, this will prompt you to update your user tier and allow you to add more members to your Partner Site.

Can I pass on the transaction fee to Members?

Of course. Super Admin users have full control over prices set in Bilby. When setting prices for membership, you can choose to pass on the transaction fee to members by adding the amount to membership. Users will see the total price when making a purchase.

Transaction Fees

Transactions processed

2.5% + 50 cents (AUD)

We charge a fixed fee on transactions each time a user performs a purchase on Bilby. This allows us to keep the upfront price of subscription low! For example: If you were to charge $10 for membership, we can work out 2.5% of $10 to be 25 cents. Add 50 cents to the total to give you a total 75 cents transaction fee.

Formula used to calculate percentage in above example : (10 x 0.025) = 0.25.

Payment provider

View Fees
To be able to process payments, you will need to have an account with our partner payment provider. This allows us to keep our payments secure and easy to process! It probably does not come as a suprise that the payment provider also charges a modest transaction fees. For the most up-to-date amount, please review our payment provider partners’ website by clicking the “View Fees” button above.